Shipping policy
Thank you for your FILO shopping! We aim to provide fast and reliable delivery across the UAE.
📦 Order Processing
All orders are processed within 1–2 business days (excluding Fridays and public holidays). You will receive a confirmation email with tracking details once your order has been shipped.
🚚 Shipping Within the UAE & SAUDI ARABIA
We offer standard shipping across the UAE & SAUDI ARABIA
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Delivery Time: 4–10 business days ( depending on the items on the inventory )
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Shipping Fee: Calculated at checkout or free for orders over AED [50 to 100]
🌍 International Shipping
At this time, we only ship within the UAE & SAUDI ARABIA. For future updates on international shipping, stay tuned to our website or contact us directly.
📦 Delays or Issues
While we strive for timely delivery, occasional delays may occur due to courier issues, weather, or peak periods. If your order is significantly delayed, please contact us and we’ll assist right away.
📬 Need Help?
If you have questions about your order or shipping, feel free to reach out at:
📧 FILOONLINESHOP@GMAIL.COM